Last updated: 24 August 2025



1. Who are we

We are Park Lane Auto Shows Pty Ltd (“we”, “us”, “our”, or “PLAS”). We operate a range of events including the Melbourne Motor Show and we also partner with other organisations to co-host events (“events”). These terms and conditions govern the sale and purchase of all tickets to events, and your attendance at those events (“Terms and Conditions”)



2. Ticketing

Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket from Us, you agree to be bound by these Terms and Conditions.



These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).



We may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.



If we partner with another organisation to deliver an event, each ticket is also sold subject to any additional terms and conditions of that partner for the particular event (including their Conditions of Entry) (“Partner’s Terms”). The Partner’s Terms may be disclosed as part of the event information on Our website or at the time of purchase. The Partner’s Terms are also available from Us on request.

By agreeing to these Terms and Conditions, you also agree to the Terms and Conditions of our Service Providers, including but not limited to Flicket, Stripe, and the Event’s Venue.

We may cancel, rescheduled or relocate any event at its sole and absolute discretion (including hosting an event by digital / virtual means if an event cannot be held in-person).

If an event is rescheduled, We will offer you the opportunity to transfer your ticket to the date of the rescheduled event.

If an event is rescheduled and you are unable to attend a rescheduled event, We will transfer the ticket to another person free or charge, for the event for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any transfer or ticket credit.

Unless required by law (including the Australian Consumer Law), We will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.

In the event you wish to cancel your ticket, please contact Us as soon as practicable. We may, at its sole and absolute discretion, cancel and refund your ticket on a case by case basis, noting Our ticketing policy is explicity that no refunds are provided for any purchased tickets or other goods and/or services.

We will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. We may charge a reasonable fee for the replacement of tickets.

Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Us.

Tickets may not, without Our prior written consent, be resold or offered for resale at a premium or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. We will use reasonable efforts to notify you of such action.

Unless otherwise stated, all tickets are delivered by email.

When purchasing tickets for a particular event you may be limited to a specified number of tickets. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

While We take all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. We may cancel an order made as a result of any such error, although in the case of a pricing error We will endeavour to contact you to give you the option of purchasing the ticket at the correct price.

If an error on your behalf results in Us reprocessing the ticket transaction at your request, We may charge to you the actual costs incurred in reprocessing the ticket transaction.

You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation;

Nothing in these Terms and Conditions impact your right under the law, including the Australian Consumer Law.

3. Exhibitors, Sponsors & Event Content

Exhibitor and sponsor listings are provided for informational purposes only.

We make reasonable efforts to ensure the accuracy of exhibitor and sponsor details but do not warrant or guarantee their content, products, or services.

Exhibitors and sponsors are responsible for the accuracy of their own profiles, materials, and activities promoted via this website.

We reserve the right to add, withdraw, reschedule or substitute exhibitors and sponsors.

By registering for an event, you consent to your personal information (including name, job title, company, and email address) being used in accordance with our Privacy Policy, and acknowledge that we may under this policy share your personal information with the event sponsor(s) and/or exhibitor(s) for the purpose of receiving information and communications related to the event, as well as any ancillary events or related products and services that you may be interested in. If you prefer not to have your contact details shared with the event sponsor(s), you may opt-out by sending an email to operations@parklaneglobal.com

4. Event Information

All event dates, times, programs, and activities listed on this site are subject to change.

We reserve the right to update schedules, cancel or amend activities, and alter event content without notice.

Visitors are encouraged to check the website and official communications regularly for updates.

We reserve the right to add, withdraw, reschedule or substitute speakers and presenters and/or vary advertised programs, prices, venues, seating arrangements and audience capacity.

5. Conditions of Entry

You may be denied entry into, or removed from, an event where We have reasonable grounds to do so, including if you breach these Terms and Conditions or a Partner’s terms or conditions, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. If you arrive late, you may not be admitted until a suitable time during the event. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). You may be required to submit to a search of your person and/or possessions before entering the event. You agree to being captured in recordings, photography, and videography during the Event, and grant Us a non-exclusive, royalty-free, irrevocable licence to use, reproduce, and display, reuse, or incorporate that content for any purpose.

6. Intellectual Property

All content on this site, including text, graphics, images, videos, logos, and design elements, is owned by or licensed to Us and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without our prior written consent, except for personal and non-commercial use.

7. User Content & Conduct

If you submit content (e.g., comments, form enquiries, or media), you grant us a non-exclusive, royalty-free licence to use, reproduce, and display, reuse, or incorporate that content for any purpose.

You must not use this site for unlawful, harmful, or disruptive activities, including but not limited to uploading malicious code, infringing on intellectual property, or engaging in spam.

8. Third-Party Links

This website may contain links to third-party websites (including exhibitors, sponsors, and ticketing providers). We are not responsible for the content, accuracy, or practices of any third-party websites and do not endorse their products or services.

9. Limitation of Liability

To the fullest extent permitted by law, We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or attendance at the event.

Nothing in these Terms & Conditions excludes or limits rights under the Australian Consumer Law.

10. Privacy

Your use of this site is also governed by our Privacy Policy, which sets out how we collect, use, and protect your data.

11. Amendments

We may update these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts of Victoria.

13. General

The term “including” when used in these Terms and Conditions is not a term of limitation. The Website Terms of Use are incorporated into these Terms and Conditions and apply to all ticket sales.

14. Contact Us

For questions about these Terms & Conditions, please contact us at: operations@parklaneglobal.com or via the enquiry form on this website.